Store General Manager - Lead Growth & Service Excellence

Community Choice Financial Family of Brands; Winder (GA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Paid training

Learning management system

Cross-brand training

Performance-based advancement

Educational reimbursement

Medical insurance options

401(k) plan

Life and AD&D insurance

Employee assistance program

Discount marketplace

Paid time off

Casual dress code

Telemedicine

Job summary

Titlemax in Winder, GA seeks a General Manager to lead daily store operations, drive revenue, and uphold compliance. You will coach a team to deliver world-class customer service and develop local marketing strategies to grow the business.

The role offers hands-on coaching, growth opportunities, and a structured development program designed to enhance leadership and operational excellence within a high-performance retail finance environment.

Qualifications

• Minimum two years of supervisory or leadership experience in retail, finance, service, or related industries.
• Strong communication and organizational skills.
• Proficiency with phones, POS, Microsoft Office, and related systems.

Responsibilities

• Manage overall store performance to meet or exceed company standards.
• Coach, lead, and develop all team members to grow the business and maintain brand standards.
• Identify local marketing opportunities and participate in community events to drive revenue.
• Review loan/pawn applications, assess risk, and ensure compliance within policy.
• Supervise cash handling, loss prevention, and store security.
• Oversee staffing, scheduling, and store operations to ensure 40 hours/week in person.

Skills

Supervisory experience

Leadership

Customer service

Communication skills

MS Office/POS systems

Education

High school diploma or equivalent

Job description

Titlemax in Winder, GA seeks a General Manager to lead daily store operations, drive revenue, and uphold compliance. You will coach a team to deliver world-class customer service and develop local marketing strategies to grow the business.

The role offers hands-on coaching, growth opportunities, and a structured development program designed to enhance leadership and operational excellence within a high-performance retail finance environment.