Store General Manager - Hospitality & Performance Leader

Global Partners; Palenville (NY); On-site; USD 62,000 - 82,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Tuition reimbursement

Job summary

Global Partners LP in Palenville, NY is seeking a General Manager to lead store operations, inspire the team, and deliver exceptional Guest experiences in alignment with the Global brand promise.

You will oversee all facets of business performance, including sales growth, staffing, training, compliance, and community engagement, while maintaining safety and operational excellence daily.

Qualifications

• ServSafe or approved food safety certification within 90 days of employment or promotion.
• Minimum 5 years of progressive retail, restaurant, or hospitality management experience.
• Proven success in team leadership, operations management, and financial performance.
• Strong business acumen with the ability to interpret data and make strategic decisions.
• Excellent interpersonal and communication skills.
• Proven ability to foster teamwork and resolve conflict effectively.
• Strong understanding of food safety, merchandising, and guest service standards.
• Tech-savvy with POS systems and reporting tools, plus MS Office.
• Flexible availability, including nights, weekends, and holidays as needed.
• High School Diploma or Equivalent.

Responsibilities

• Lead by example to uphold mission and Four Pillars.
• Inspire, develop, and empower management and associates to deliver guest service and performance.
• Recruit, train, and retain high-performing team members.
• Provide clear communication and regular coaching.
• Ensure store operations meet brand standards and safety requirements.
• Drive financial performance by managing labor, inventory, and costs.
• Oversee food service, merchandising, and product freshness.

Skills

Leadership

Operations management

Financial performance

Business acumen

Interpersonal skills

Communication

Team leadership

POS systems

Education

High School Diploma or Equivalent

Tools

POS systems

Reporting tools

Office software

Job description

Global Partners LP in Palenville, NY is seeking a General Manager to lead store operations, inspire the team, and deliver exceptional Guest experiences in alignment with the Global brand promise.

You will oversee all facets of business performance, including sales growth, staffing, training, compliance, and community engagement, while maintaining safety and operational excellence daily.