Store General Manager: Growth, Ops & Customer Experience

Round One Entertainment Inc.; Edison (NJ); On-site; USD 60,000 - 80,000; Full time

Job summary

Round One Entertainment Inc. is seeking a General Manager to oversee the store's operations, ensuring the achievement of business goals in sales, customer satisfaction, and profitability. The successful candidate will lead the team, provide exceptional service, and manage various operational aspects.

Qualifications include 3+ years of GM experience in a fast-casual environment, strong operational and team-building skills, and a bachelor's degree is preferred. The role demands excellent communication skills and the ability to effectively manage time and resources.

Qualifications

• 3+ years of GM management experience in a fast-casual theme concept.
• Ability to manage time effectively and set goals.
• Strong verbal communication skills and a positive attitude.

Responsibilities

• Drive sales and profits for the store.
• Supervise department managers to ensure compliance.
• Provide exceptional customer service and resolve disputes.

Skills

Customer service skills

Operational skills

Team building

Sales development

Communication skills

Education

Bachelor's degree (preferred)

Job description

Round One Entertainment Inc. is seeking a General Manager to oversee the store's operations, ensuring the achievement of business goals in sales, customer satisfaction, and profitability. The successful candidate will lead the team, provide exceptional service, and manage various operational aspects.

Qualifications include 3+ years of GM experience in a fast-casual environment, strong operational and team-building skills, and a bachelor's degree is preferred. The role demands excellent communication skills and the ability to effectively manage time and resources.