Store General Manager: Elevate Teams, Guests, & Growth

coffeeandbagelbrands; Fargo (ND); On-site; USD 75,000 - 100,000; Full time

Job summary

Caribou Coffee is seeking a hands-on General Manager in Fargo to lead store operations, drive sales, and foster a positive team culture. The GM will oversee staffing, training, and daily performance while ensuring guest experiences meet Caribou's standards.

You will manage budgets, inventory, and safety protocols, inspiring the team to deliver exceptional service and strong financial results in a fast-paced environment.

Qualifications

• Proven ability to lead a team in a fast-paced retail/food service environment.
• Strong people leadership and coaching skills.
• Experience managing schedules, staffing, and bench planning.

Responsibilities

• Ensure store is fully staffed for upcoming shifts and schedules are up to date.
• Develop team engagement strategies and foster internal growth.
• Build a high-performing team with clear goals, accountability, and coaching.
• Oversee onboarding and training initiatives, including role-based training and promotions.
• Provide ongoing coaching, feedback, and recognition to staff.
• Uphold company policies, safety standards, and create a positive work environment.
• Utilize store systems and tools to manage operations and reporting.
• Lead efforts to improve guest experiences and drive sales growth.
• Manage inventory, supply chain, and asset management to minimize disruptions.

Skills

Team Leadership

Staffing

Training & Development

Coaching & Feedback

Operations Management

Budgeting & Forecasting

Food Safety

Guest Experience

Job description

Caribou Coffee is seeking a hands-on General Manager in Fargo to lead store operations, drive sales, and foster a positive team culture. The GM will oversee staffing, training, and daily performance while ensuring guest experiences meet Caribou's standards.

You will manage budgets, inventory, and safety protocols, inspiring the team to deliver exceptional service and strong financial results in a fast-paced environment.