Store Fulfillment Specialist: Fast-Paced & Customer-Focused

Belk, Inc.; Gastonia (NC); On-site; USD 17,000 - 28,000; Full time

Job summary

Belk, Inc. is seeking a customer-focused associate to support in-store operations and omni-channel fulfillment. You will pick, pack, and ship orders, maintain presentation standards, and assist customers with a friendly, knowledge-driven approach.

The role emphasizes ownership of daily priorities, collaboration with teammates, and flexible scheduling to meet business needs, including nights and weekends. Training on processes and policies will enhance performance.

Qualifications

• Customer service focus with drive to meet store objectives.
• Willingness to learn and take ownership of tasks.
• Ability to work with minimal supervision in a deadline-driven environment.
• Excellent communication skills and adaptability with technology.

Responsibilities

• Demonstrate ownership in achieving goals, store objectives, and daily priorities.
• Pick, pack, and ship customer orders following omni processes to boost productivity.
• Prioritize workload based on delivery options and packing standards to ensure customer satisfaction.
• Support merchandise presentation, inventory accuracy, and store recovery efforts.
• Assist customers, welcome them warmly, and help during peak traffic and coverage periods.

Skills

Customer service

Ownership

Communication

Tech literacy

Tools

Windows OS

Job description

Belk, Inc. is seeking a customer-focused associate to support in-store operations and omni-channel fulfillment. You will pick, pack, and ship orders, maintain presentation standards, and assist customers with a friendly, knowledge-driven approach.

The role emphasizes ownership of daily priorities, collaboration with teammates, and flexible scheduling to meet business needs, including nights and weekends. Training on processes and policies will enhance performance.