Store Fulfillment Specialist - Pick, Pack & BOPIS

Belk, Inc. & Belk eCommerce LLC.; Florence (TN); On-site; USD 19,000 - 25,000; Full time

Job summary

Belk, Inc. & Belk eCommerce LLC. in Florence, TN is seeking a Store Fulfillment Associate to process store fulfillment orders with accuracy and speed, picking, packing, and preparing daily orders for pickup or delivery while keeping areas clean and inventory accurate.

This hourly role emphasizes ownership, teamwork, flexibility to work nights, weekends, and holidays, and great customer service as you support omni-channel processes and strive to deliver an outstanding in-store experience.

Qualifications

• Dedication to customer service and a drive to achieve store objectives.
• Ability to take ownership of assigned tasks and contribute to store success.
• Self-directed and able to work with minimal supervision in a deadline-driven environment.
• Ability to use data and guidance to support timely and effective decisions.
• Communicate with excellence.
• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.

Responsibilities

• Pick, pack, and ship customer orders accurately and efficiently.
• Prioritize workload based on delivery options and packing standards.
• Organize equipment and replenish supplies in fulfillment and pickup areas.
• Maintain merchandise presentation standards and support store recovery efforts.
• Stay informed of products, promotions, policies, and store events to enhance execution.
• Contribute to a positive store culture by building connections with teammates.
• Enhance in-store customer experience by assisting customers during peak times.
• Follow asset protection procedures, safety guidelines and security protocols.

Skills

Customer service

Ownership of tasks

Communication

Technology literacy

Flexible schedule

Teamwork

Attention to detail

Data-driven decisions

Tools

Windows-based OS

Job description

Belk, Inc. & Belk eCommerce LLC. in Florence, TN is seeking a Store Fulfillment Associate to process store fulfillment orders with accuracy and speed, picking, packing, and preparing daily orders for pickup or delivery while keeping areas clean and inventory accurate.

This hourly role emphasizes ownership, teamwork, flexibility to work nights, weekends, and holidays, and great customer service as you support omni-channel processes and strive to deliver an outstanding in-store experience.