Store Fulfillment Pro: Pick, Pack & Ship Orders

Belk, Inc. & Belk eCommerce LLC.; United States; On-site; USD 18,000 - 25,000; Part time

Job summary

Belk, Inc. & Belk eCommerce LLC. is seeking a Store Fulfillment Associate.

This hourly role focuses on picking, packing, and preparing orders for pickup or delivery, while maintaining inventory accuracy and keeping fulfillment areas clean and organized. You will follow omni-channel procedures, support store operations during peak times, and collaborate with teammates to deliver excellent service. The position requires physical ability (lifting up to 50 lbs), a flexible schedule including nights,

Qualifications

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success.
• Self-directed and able to work with minimal supervision in a deadline-driven environment.
• Ability to use data and guidance to support timely and effective decisions.
• Communicate with excellence.
• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.

Responsibilities

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Pick, pack, and ship customer orders accurately and efficiently, following omni processes and procedures to enhance productivity.
• Prioritize workload based on requested customer delivery options and follow packing standards, ensuring positive customer experience.
• Strategically pick merchandise within the store for STH and BOPIS orders to minimize steps.
• Organize equipment and replenish supplies in fulfillment and pickup areas to promote efficiency.
• Maintain merchandise presentation standards and support store recovery efforts.
• Leverage training tools, use resources, and embrace feedback to build knowledge of omni processes and procedures and strengthen performance.
• Stay informed of products, promotions, policies, and store events to enhance execution.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Enhance in-store customer experience by warmly acknowledging and assisting customers, supporting the store during peak traffic and coverage periods, and completing other tasks as assigned.
• Follow asset protection procedures, safety guidelines and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk.

Skills

Customer service

Ownership

Self-directed

Data-driven decisions

Communication

Technology literacy

Flexible schedule

Mobility

Lifting 50 lbs

Tools

Windows-based OS

Job description

Belk, Inc. & Belk eCommerce LLC. is seeking a Store Fulfillment Associate.

This hourly role focuses on picking, packing, and preparing orders for pickup or delivery, while maintaining inventory accuracy and keeping fulfillment areas clean and organized. You will follow omni-channel procedures, support store operations during peak times, and collaborate with teammates to deliver excellent service. The position requires physical ability (lifting up to 50 lbs), a flexible schedule including nights,