Store Floor Leader - Shoes & Customer Experience

Caleres; Carlsbad (NM); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

30% Associate Discount across Caleres'

Education assistance up to $7500 per y

Relaxed Dress Code

Dayforce Wallet early pay

Transfer between store locations

Employee Assistance Programs

Total Rewards program

Job summary

Caleres is seeking an Assistant Store Manager to lead the store in the Store Manager's absence and to motivate a team toward sales growth and exceptional customer experiences. You will coach associates, manage daily operations, and ensure policies and brand standards are met.

You will champion talent discovery, assist with hiring, training, and staffing planning while delivering a seamless shopping experience and maintaining store presentation across Caleres brands.

Qualifications

• Has at least 1 year of sales experience (retail sales preferred).
• Demonstrates experience in interviewing, hiring, and training people.
• Exhibits an ability to lead, manage, motivate, and communicate positively with store associates at all levels.
• Displays ability to train, coach and develop associates to provide an engaging customer experience and execute operational tasks.
• Exercises independent judgment and discretion partnering with Store Sales Manager, as needed.
• Demonstrates strong cognitive skills, including problem solving, analysis, decision making, and financial and quantitative analysis.
• Has advanced working knowledge of general retail practices and procedures.
• Can work a flexible schedule to meet the needs of the business, including holidays, nights, weekends, and extended hours.
• Has basic computer skills.

Responsibilities

• Inspire the Customer Connection and coach selling behaviors.
• Champion talent discovery and assist in interviewing and hiring.
• Ace Retail Operations and support staffing levels.
• Leverage insights to drive location performance and sales.
• Be a culture builder and promote inclusion.
• Be the Store Manager's right hand and ensure policy compliance.

Skills

Sales experience

Interviewing & training

People leadership

Customer focus

Coaching & development

Problem solving

Retail operations

Flexibility scheduling

Computer basics

Education

High School Diploma/GED

Job description

Caleres is seeking an Assistant Store Manager to lead the store in the Store Manager's absence and to motivate a team toward sales growth and exceptional customer experiences. You will coach associates, manage daily operations, and ensure policies and brand standards are met.

You will champion talent discovery, assist with hiring, training, and staffing planning while delivering a seamless shopping experience and maintaining store presentation across Caleres brands.