Store Floor Leader: Elevate Sales and Customer Service

R301US Hibbett Retail, Inc.; Cabot (AR); On-site; USD 18,000 - 25,000; Full time

Job summary

Hibbett Retail, Inc. in Cabot, AR is hiring an Assistant Manager to support the Store Manager in daily operations and customer service excellence. This role requires knowledge of product areas, adherence to policies, and the ability to act in the Store Manager's absence.

Excellent communication, teamwork, and problem-solving skills are essential to drive sales, supervise staff, and maintain store standards in a fast-paced environment.

Qualifications

• Experience in retail environment, preferably footwear and athletic apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self-starter with initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Team-player with a passion for outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Take responsibility for the entire store in the Store Manager's absence.
• Assist in overall personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments.
• Monitor inventory, sales statistics, and expenses to help profitability.
• Direct staff to ensure department responsibilities and standards are met.
• Keep the Store Manager informed about inventory movement and customer trends.
• Ensure quality customer service is maintained.
• Perform general administrative duties as needed and understand Store Manager responsibilities.
• Deliver extraordinary customer service as highlighted in manuals.

Skills

Retail experience

Customer service

Interpersonal communication

Teamwork

Attention to detail

Job description

Hibbett Retail, Inc. in Cabot, AR is hiring an Assistant Manager to support the Store Manager in daily operations and customer service excellence. This role requires knowledge of product areas, adherence to policies, and the ability to act in the Store Manager's absence.

Excellent communication, teamwork, and problem-solving skills are essential to drive sales, supervise staff, and maintain store standards in a fast-paced environment.