Assistant Store Manager: Retail Leadership & Service

R301US Hibbett Retail, Inc.; Rogers (AR); On-site; USD 18,000 - 25,000; Full time

Job summary

Hibbett Retail, Inc. in Rogers, AR is seeking an Assistant Manager to assist the Store Manager in daily operations, customer service, and merchandising across all departments. You will support scheduling, inventory control, and staff development while ensuring exceptional guest experiences.

The role requires leadership, product knowledge, and the ability to step in during the Store Manager's absence, with a strong emphasis on profitability and service quality in a fast-paced retail environment.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Is a self-starter, has initiative to take on important tasks without being asked.

Responsibilities

• Assist the Store Manager in controlling store assets and executing action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Consult with the Store Manager to establish action plans for departmental and store responsibilities.
• Assist in personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to ensure department responsibilities and standards are met.
• Keep the Store Manager informed about inventory movement and customer trends.
• Ensure quality customer service is maintained.
• Perform general administrative duties and learn Store Manager responsibilities.
• Deliver extraordinary customer service per the customer service manual.
• Promote and sell services and merchandise offered by Hibbett I City Gear.
• Uphold company policies and standards per manuals and memos.
• Protect assets and financial information by maintaining internal controls and reporting fraud risk.

Skills

Retail experience

Customer service

Interpersonal communication

Fast-paced environment

Team leadership

Job description

Hibbett Retail, Inc. in Rogers, AR is seeking an Assistant Manager to assist the Store Manager in daily operations, customer service, and merchandising across all departments. You will support scheduling, inventory control, and staff development while ensuring exceptional guest experiences.

The role requires leadership, product knowledge, and the ability to step in during the Store Manager's absence, with a strong emphasis on profitability and service quality in a fast-paced retail environment.