Store Floor Leader: Customer Experience & Ops

Reasors Food Stores; Lincoln Charter Township (MI); On-site; USD 42,000 - 52,000; Full time

Job summary

Blarney Castle Store in Stevensville, MI is seeking a full-time Assistant Manager to lead store associates, ensure service quality, and maintain cleanliness and product standards. The role involves directing daily operations, coaching staff, and coordinating with the store manager to drive results within company policies and state/federal laws.

The ideal candidate will have strong interpersonal skills, retail experience, and the ability to work flexible shifts, including on-call duties, with a

Qualifications

• High school diploma or equivalent required.
• Two years progressively responsible retail experience.
• Demonstrated good math skills for cash handling and inventory calculations.
• Able to read, write, understand and apply instructions, procedures, training materials.
• Strong interpersonal communication and teamwork.
• Able to adapt to a fast-paced environment.
• Experience with POS and basic computer skills helpful.
• Flexible to work any shift and on-call as needed.
• Reliable transportation and proof of auto insurance for banking duties.
• Age 18 or older due to age-restricted products.

Responsibilities

• Provide focus on customer service and resolve complaints promptly.
• Support Store Manager in implementing programs and motivating staff.
• Delegate responsibilities to ensure smooth operations.
• Coach employees on shift to improve performance.
• Assist in training new employees and provide feedback to manager.
• Maintain calm leadership during peak times and ensure operational standards.

Skills

Interpersonal communication

Computer literacy

POS experience

HR systems

Team leadership

Education

High school diploma or equivalent

Tools

Point of Sale

HR

Microsoft Office

Job description

Blarney Castle Store in Stevensville, MI is seeking a full-time Assistant Manager to lead store associates, ensure service quality, and maintain cleanliness and product standards. The role involves directing daily operations, coaching staff, and coordinating with the store manager to drive results within company policies and state/federal laws.

The ideal candidate will have strong interpersonal skills, retail experience, and the ability to work flexible shifts, including on-call duties, with a