Store Floor Leader & Customer Experience Champion

Sezane; Seattle (WA); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Sézane, based in University Village, Seattle, WA, is seeking a Keyholder to contribute to the next chapter of its journey. The role is anchored in delivering a unique customer experience and providing a personalized welcome to every visitor.

You will lead and mentor on the shop floor, act as the brand ambassador, maintain the boutique’s image, and drive efficient operations while staying on top of merchandising and product knowledge.

Qualifications

• Passionate about retail with strong customer service mindset.
• Experience in leading a sales team on the shop floor.
• Agile, proactive, and able to coach staff.

Responsibilities

• Ensure a unique customer experience on the shop floor and provide personalized service.
• Lead and empower the team on a daily basis while maintaining brand standards.
• Maintain merchandising standards and participate in product knowledge sharing.
• Coordinate operations and ensure efficient store performance.

Skills

Retail leadership

Customer service

Team management

Job description

Sézane, based in University Village, Seattle, WA, is seeking a Keyholder to contribute to the next chapter of its journey. The role is anchored in delivering a unique customer experience and providing a personalized welcome to every visitor.

You will lead and mentor on the shop floor, act as the brand ambassador, maintain the boutique’s image, and drive efficient operations while staying on top of merchandising and product knowledge.