Store Floor Leader & Customer Experience Champion

Petco; Overland Park (KS); In loco; USD 32.000 - 40.000; Tempo pieno

Vantaggi offerti da questo lavoro

401K

Health benefits

Paid time off (PTO)

Descrizione del lavoro

Petco in Overland Park, KS is seeking a dedicated Key Holder to help ensure smooth daily operations, exceptional customer service, and a safe environment for pets, partners, and customers. You will assist store leadership by supervising partners, opening/closing the store, and serving as a on-floor leader when management isn’t present, delivering a great experience every day.

The role emphasizes leadership on the floor, problem-solving in real time, and supporting sales initiatives while

Competenze

• Experience in retail leadership or supervision.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.

Mansioni

• Open and close the store and supervise partners.
• Provide friendly, knowledgeable service to customers and pets.
• Lead on-floor tasks, resolve issues in real time, and support store goals.
• Train new partners and reinforce best practices on the sales floor.
• Maintain merchandise presentation, pricing, and signage.

Conoscenze

Retail experience

Leadership

Communication

Cash handling

Multitasking

Problem solving

Descrizione del lavoro

Petco in Overland Park, KS is seeking a dedicated Key Holder to help ensure smooth daily operations, exceptional customer service, and a safe environment for pets, partners, and customers. You will assist store leadership by supervising partners, opening/closing the store, and serving as a on-floor leader when management isn’t present, delivering a great experience every day.

The role emphasizes leadership on the floor, problem-solving in real time, and supporting sales initiatives while