Store Floor Lead — Operational Excellence & Customer Experience

Bennetts Company; Allentown (Lehigh County); Vor Ort; USD 38.000 - 52.000; Vollzeit

Zusammenfassung

Bennetts Company in Allentown is seeking a Shift Coordinator to lead daily floor activities that ensure smooth store operations and exceptional customer experiences in a fast-paced retail environment. You will oversee task assignments, monitor standards, and collaborate with managers to support training.

The ideal candidate brings strong leadership, communication, and problem-solving skills, with a customer-focused mindset and the ability to thrive in a high-energy retail setting.

Qualifikationen

• Strong leadership and teamwork abilities.
• Excellent communication and problem-solving skills.
• Ability to monitor standards and drive operational excellence.
• Customer-focused mindset with commitment to service and sales.
• Comfort in a high-energy retail setting.

Aufgaben

• Coordinate staff task assignments and manage day-to-day floor execution.
• Monitor performance and adherence to visual standards, product availability, and cleanliness.
• Partner with store and department managers to support training and coaching.
• Resolve customer issues promptly and professionally.
• Uphold safety and loss-prevention procedures.

Kenntnisse

Leadership

Teamwork

Communication

Problem-solving

Customer service

Jobbeschreibung

Bennetts Company in Allentown is seeking a Shift Coordinator to lead daily floor activities that ensure smooth store operations and exceptional customer experiences in a fast-paced retail environment. You will oversee task assignments, monitor standards, and collaborate with managers to support training.

The ideal candidate brings strong leadership, communication, and problem-solving skills, with a customer-focused mindset and the ability to thrive in a high-energy retail setting.