Store Facilities and Vendor Operations Specialist

Abercrombie & Fitch; New Albany (IN); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Incentive bonus program

401(K) with company match

Medical, dental and vision insurance

Life and disability insurance

Paid parental leave

Paid time off

Work from anywhere days

Job summary

Abercrombie & Fitch is seeking an Associate HVAC Specialist to lead HVAC maintenance activities across stores from the Global Home Office in Columbus, OH.

You will manage service partners, monitor work orders, and ensure timely and quality service while maintaining strong vendor relationships.

Qualifications

• Associate or Bachelor Degree in Mechanical or Electrical Fields.
• Knowledge of HVAC repair, installation or maintenance.
• Strong computer skills with MS Word/Excel/PowerPoint.

Responsibilities

• Manage HVAC service partners to maximize quality of service and minimize downtime.
• Follow up on work orders to ensure timely completion.
• Email and respond to 50–75 inquiries per day and keep orders up to date.
• Cultivate relationships with service providers across multiple vendors.
• Resolve invoicing or pricing disputes with HVAC contacts.
• View and troubleshoot HVAC equipment controls remotely with technicians.
• Audit and approve/reject pricing from service providers.

Skills

HVAC repair experience

Project management

MS Office (Word/Excel)

Reading drawings/schematics

Communication skills

Time management

Vendor management

Education

Associate/Bachelor in Mechanical or Electrical Fields

Tools

MS Office

Job description

Job Description:Job DescriptionStore Maintenance is committed to maintaining our stores to reflect the quality standards associated with our brands. We dedicate ourselves to corporate and regulatory compliance, as well as ensuring proper operation of all aspects of the physical space to create an optimal, safe and cost-effective environment for our customers and associates. As an Associate HVAC Specialist, you will be the main point of contact for and manage HVAC maintenance related activities and vendors for an assigned region of stores.What Will You Be Doing?Manage HVAC service partners to maximize quality of service to A&F Standards, minimize resolution time and maintain sustainable systemsFollow up on work orders to ensure work is completed satisfactorily and timely to minimize downtime. Email and respond to 50-75 per dayKeep work orders up to date with proper completion information as well as datesCultivate HVAC service provider relationships through effective communication across multiple vendors in different countriesResolve high level invoicing or quoting disputes with HVAC vendor contactsView and troubleshoot HVAC equipment controls remotely with technicians to confirm proper equipment functionalityAudit and approve/reject pricing received from HVAC service providersWhat Do You Need To Bring?Associate or Bachelor Degree in Mechanical or Electrical FieldsHVAC repair, installation or maintenance experienceStrong HVAC background (i.e. certifications, refrigeration, project management, etc.)Strong computer skills; knowledge of and proficiency in common office applications such as MS Word, MS Excel, PowerPoint, etc.MEP Construction drawing review skillsAbility to read, interpret, utilize and train on manuals and schematicsTime management skillsExcellent communication skills, both vocal and writtenExcellent customer relationship skillsEnergetic, self motivated, ambitious, inquisitive and attention to detailA collaborative approach to working with cross-functional partners to achieve company goals and objectivesThis role is based at our Global Home Office in Columbus, OH.Benefits & PerksAs an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F Co. is committed to providing competitive and comprehensive benefits that align with our company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:Incentive bonus program401(K) savings plan with company matchAnnual companywide review processFlexible spending accountsMedical, dental and vision insuranceLife and disability insuranceAssociate assistance programPaid parental and adoption leaveAccess to fertility and adoption benefits through CarrotAccess to mental health and wellness app, HeadspacePaid Caregiver LeaveMobile StipendPaid time off and one paid volunteer day per year, allowing you to give back to your communityWork from anywhere (Mondays and Fridays are “work from anywhere” days for most roles and six work from anywhere weeks per year)Seven associate wellness half days per yearMerchandise discount on all of our brandsOpportunities for career advancement, we believe in promoting from withinAccess to multiple Associate Resource GroupsGlobal team of people who will celebrate you for being YOU!Company DescriptionAbercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.Learn more about A&F Co. by visiting our corporate website here.ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.