DC Supervisor

Abercrombie & Fitch; New Albany (IN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Incentive bonus program

Annual companywide review process

Medical, dental and vision insurance

Life and disability insurance

Paid parental and adoption leave

Paid time off

Job summary

Abercrombie & Fitch Co. is seeking an Operations Supervisor for the Global Home Office in Columbus, Ohio. The role oversees 25–75 hourly associates on the 2nd shift (Mon–Thu 4PM–2AM) and focuses on coaching, forecasting, and process improvement across distribution.

You will collaborate with Home Office and Distribution Teams, drive accuracy, UPH, and meeting departmental goals while maintaining a safe, inclusive work culture. Bachelor's degree or related experience is required.

Qualifications

• Bachelor's Degree or related experience is required.
• Strong leadership and coaching abilities with a collaborative mindset.
• Excellent written and verbal communication across cross-functional teams.
• Experience with WMS systems and standard office software.

Responsibilities

• Lead and develop a team of 25–75 hourly associates.
• Ensure goals for accuracy, fill rate, and on-time performance.
• Coach, train and manage performance to meet UPH and accuracy targets.
• Partner daily with Home Office and Distribution Teams across shifts.

Skills

Leadership

Communication

Analytical mindset

Coaching & mentoring

Education

Bachelor's Degree or related experience

Tools

WMS systems

Microsoft Office

Job description

Job Description: Supply Chain Distribution supports our global logistics network to efficiently deliver products for our brands. Supporting areas include international transportation and operations, global trade compliance, supply chain strategy and coordination, e-commerce operations, global procurement and positions driving success within our world-class distribution centers. Our Supply Chain team synchronizes supply and demand, while measuring global business performance. Strong collaboration and communication skills will be required of an Operations Supervisor as they will work with many cross-functional partners within the organization. Candidates must have a passion for coaching and motivating associates. Operations Supervisor can lead between 25 – 75 hourly associates and must be able to alter their leadership style based on the associate they are mentoring and coaching. Candidates must also have a strong analytical mindset for department forecasting and budgeting to maintain proper staffing. This job is located at our Global Home Office in Columbus, Ohio. This position supports our 2nd Shift: Monday – Thursday 4PM-2AM

What Will You Be Doing?

• Ensure department goals are being met including order aging, accuracy and fill rate
• Develop and facilitate daily work plans to exceed internal/external customer expectations
• Initiate, change, and drive process improvements to support A&F’s growth strategies
• Lead, train, and manage the performance of the team, ensuring all accuracy and Units Per Hour (UPH) goals are met
• Daily partnership with the Home Office and Distribution Teams
• Work with leadership across all shifts to maintain process consistency
• Operates cross-functionally with key business partners
• Foster and reinforce a positive, collaborative environment that respects and values diversity
• Promote safety awareness and support the safety culture through the company

What Do You Need To Bring?

• Strong leadership style with a focus on team development
• Bachelor’s Degree or related experience
• Excellent computer skills, including experience with Microsoft Office programs
• Ability to multi-task in a fast-paced environment
• Experience with WMS systems
• Outstanding written and face to face communication skills
• A collaborative approach to working with cross-functional partners to achieve the vision of the brand

Our Company Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.

Benefits & Perks

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F Co. is committed to providing competitive and comprehensive benefits that align with our company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

• Incentive bonus program
• Annual companywide review process
• Flexible spending accounts
• Medical, dental and vision insurance
• Life and disability insurance
• Associate assistance program
• Paid parental and adoption leave
• Access to fertility and adoption benefits through Carrot
• Access to mental health and wellness app, Headspace
• Paid time off and one paid volunteer day per year, allowing you to give back to your community
• Merchandise discount on all our brands
• Opportunities for career advancement, we believe in promoting from within
• Access to multiple Associate Resource Groups
• Global team of people who will celebrate you for being YOU!

Additional Information

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER

Company Description Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com. Learn more about A&F Co. by visiting our corporate website here. ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER. Join us as we team up around the globe and grow to a $5+ billion family of brands—powered by purpose and the belief that we are all leaders.