Store Experience Specialist: Cleanliness & Service

Michaels Stores; Fresno (CA); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

401(k) with employer match

Employee discounts

Medical coverage

Dental coverage

Vision coverage

Tuition assistance

Adoption assistance

Commuter benefits

Flexible spending accounts

Job summary

Michaels is seeking team members for the Fresno, CA store to help maintain a clean and inviting shopping environment and deliver excellent customer service. You will assist customers, handle checkout duties, and support omni-channel processes like Buy Online Pickup in Store and Ship from Store.

The role involves stocking, participating in truck unloads and planograms, and supporting shrink and safety programs while adhering to company SOPs and standards.

Qualifications

• Retail and/or cleaning experience preferred.

Responsibilities

• Maintain store cleanliness and recovery standards to deliver our Brand Promises.
• Provide friendly customer service and help customers shop the store and find what they’re looking for.
• Provide a fast and friendly checkout experience; execute cash handling to standards; enroll customers in Rewards program.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
• Participate in truck unload, stocking, and planogram (POGs) processes.
• Support shrink and safety programs and adhere to SOPs and company policies.

Skills

Retail experience

Cleaning experience

Job description

Michaels is seeking team members for the Fresno, CA store to help maintain a clean and inviting shopping environment and deliver excellent customer service. You will assist customers, handle checkout duties, and support omni-channel processes like Buy Online Pickup in Store and Ship from Store.

The role involves stocking, participating in truck unloads and planograms, and supporting shrink and safety programs while adhering to company SOPs and standards.