Store Experience & Merchandising Leader

Five Below; Ardmore (PA); On-site; USD 18,000 - 23,000; Full time

Job summary

Five Below is seeking a Merchandise Manager in Ardmore, PA to lead the Freight team and store associates, ensuring merchandising standards, signing, and resets across multiple departments. The MM will manage opening/closing procedures, staffing, and profitability while delivering exceptional customer service.

The role requires a minimum of 2 years in management, strong communication, multitasking, and pressure handling, with a focus on loss prevention and inventory integrity.

Qualifications

• High School Graduate or equivalent.
• College experience preferred.
• Minimum 2 years of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task.
• Creative thinking.

Responsibilities

• Ensures Merchandise Movement Process is flawlessly executed
• Responsible for merchandising, signing, and resets in Now, Style, Room, Tech, and Party
• Responsible for opening and closing store procedures
• Responsible for performing SM duties in their absence
• Assists in supervising all Associates
• Assists in training all Associates
• Assists in coaching all Associates
• Assists in developing all Associates
• Assists in staff scheduling
• Reviews all corporate communications and reacts accordingly
• Partners with supervisors or corporate office regarding store issues
• Drives store sales and controls expenses
• Uses financial reporting to drive business opportunities
• Assists payroll process and ensures budget is in line with plan
• Assists in merchandising procedures
• Responsible for maintaining assigned zone
• Sets and maintains Market Plan, Signage, and other Merchandise Sets
• Ensures the execution of company Inventory Integrity process
• Adheres to and holds associates accountable to all Five Below’s SOP
• Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits
• Authorizes register functions including post voids, returns and discounts
• Complies with Human Resources policies and procedures
• Leads Asset Protection and Safety processes and holds associates accountable
• Delivers exceptional customer service through personal contact with customers
• Assists in receiving and stocking procedures
• Unloads merchandise from trucks
• Checks in shipments
• Stages merchandise for the sales floor
• Packs out merchandise
• Leads and ensures Five Below’s Packaway Process is completed within timeframes provided
• Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room

Skills

Leadership

Communication

Ownership

Accountability

Sales Driver

Planning/Time Management

Education

High School Graduate or equivalent

College experience preferred

Job description

Five Below is seeking a Merchandise Manager in Ardmore, PA to lead the Freight team and store associates, ensuring merchandising standards, signing, and resets across multiple departments. The MM will manage opening/closing procedures, staffing, and profitability while delivering exceptional customer service.

The role requires a minimum of 2 years in management, strong communication, multitasking, and pressure handling, with a focus on loss prevention and inventory integrity.