Store Experience Leader — Sales & Team Coaching

Crossgates; City of Albany (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

Crossgates is seeking a Full Time Assistant Manager for the Crossgates Mall. In this vital role, you will support the store manager in driving store success and delivering an excellent guest experience. Key responsibilities include motivating your team, managing sales strategies, ensuring merchandising compliance, and maintaining operational standards.

The ideal candidate should have at least 2 years of store management experience with a strong focus on customer service and team collaboration.

Qualifications

• 2 years of store management experience in a customer-centric business.
• Ability to inspire and motivate the team effectively.

Responsibilities

• Lead and support team during shifts to ensure top performance.
• Drive sales through team motivation and service excellence.
• Ensure merchandising standards align with brand guidelines.

Skills

Customer-centric management

Team leadership

Sales strategy implementation

Education

High school diploma

Associate’s degree in business or management

Job description

Crossgates is seeking a Full Time Assistant Manager for the Crossgates Mall. In this vital role, you will support the store manager in driving store success and delivering an excellent guest experience. Key responsibilities include motivating your team, managing sales strategies, ensuring merchandising compliance, and maintaining operational standards.

The ideal candidate should have at least 2 years of store management experience with a strong focus on customer service and team collaboration.