Store Experience Leader: Inspire Service & Merchandising

L.L.Bean; Mashpee (MA); On-site; USD 45,000 - 65,000; Full time

Job summary

L.L.Bean in Mashpee, MA is seeking a store leader who is passionate about guiding people, delivering an exceptional customer experience, and bringing outstanding merchandising to life. This role supports store operations and translates Trail Guide into engaging displays that drive sales.

You will train associates, lead on duty, analyze reports to spot trends, coordinate floor sets, and ensure service metrics are met while maintaining stock accuracy and presenting a full range of sizes.

Qualifications

• Associate degree or equivalent.
• Retail experience is preferred.
• Strong communication and organizational skills.

Responsibilities

• Plan and execute floor sets with compelling merchandise presentations.
• Drive sales through exceptional customer service.
• Lead on duty to boost conversion and sales.
• Train associates and communicate standards and processes.
• Coordinate staffing and daily tasks to support store operations.
• Execute marketing signage and promotions.
• Maintain inventory accuracy and fit/stock levels.

Skills

Organizational skills

Time management

POS systems

Word

Excel

Social media

Partnership building

Inspiring others

Inclusive leadership

Collaborative work

Communication

Flexible schedule

Education

Associate degree or equivalent

Job description

L.L.Bean in Mashpee, MA is seeking a store leader who is passionate about guiding people, delivering an exceptional customer experience, and bringing outstanding merchandising to life. This role supports store operations and translates Trail Guide into engaging displays that drive sales.

You will train associates, lead on duty, analyze reports to spot trends, coordinate floor sets, and ensure service metrics are met while maintaining stock accuracy and presenting a full range of sizes.