Store Experience Leader: Grow Team & Sales

H&M; East Rutherford (NJ); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

25% staff discount across brands

HIP incentive program

Dental & Vision plans

401(k)

Paid Time Off

Health Savings Account (HSA)

Life & Disability protection

Employee Assistance program (EPA)

Commuter benefits

Pet Insurance

Job summary

H&M is seeking a Store Manager in the United States to take full ownership of store performance, driving sales and profitability while delivering an exceptional customer experience.

You will lead a team of managers, visual merchandisers and sales advisors, recruit and onboard new staff, and use sales data to guide commercial decisions.

This role requires flexible hours including evenings and holidays, and offers benefits and staff discounts.

Qualifications

• Customer-focused mindset with proven track record in retail leadership.
• Strong commercial awareness and KPI-driven decision making.
• Proven ability to lead teams of managers, merchandisers and sales staff.

Responsibilities

• Drive store performance and profitability through strategic leadership.
• Lead and develop a team of managers, visual merchandisers and sales advisors.
• Oversee recruitment, onboarding and training of new staff.
• Interpret sales data to optimize commercial results.
• Ensure compliance and uphold visual merchandising standards.
• Foster a positive, inclusive work environment.

Skills

Customer service

Team leadership

People development

Communication

Analytical thinking

Operational excellence

Tools

POS systems

Job description

H&M is seeking a Store Manager in the United States to take full ownership of store performance, driving sales and profitability while delivering an exceptional customer experience.

You will lead a team of managers, visual merchandisers and sales advisors, recruit and onboard new staff, and use sales data to guide commercial decisions.

This role requires flexible hours including evenings and holidays, and offers benefits and staff discounts.