Store Experience Leader | Drive Sales & Team Growth

Miniso; Madison (WI); Hybrid; USD 26,000 - 41,000; Full time

Job summary

Miniso in Madison, WI is seeking a Store Manager to lead day-to-day operations with energy and enthusiasm. You will oversee a dynamic team, promote the membership program, and drive store profitability while delivering a world-class customer experience.

Requirements include a high school diploma or equivalent (associate degree preferred), 3+ years in retail management, and strong leadership, communication, and organizational skills. Flexible schedule and travel to other locations may be needed.

Qualifications

• Flexible schedule including nights, weekends and holidays.
• Proven retail management experience with a track record of leadership.
• Strong communication and interpersonal skills.
• Willingness to relocate or manage multiple stores as needed.
• Travel between locations required.

Responsibilities

• Lead a dynamic store team and report to Area/District Manager.
• Promote Miniso mission and core values in daily operations.
• Ensure exceptional customer service and merchandising standards.
• Drive sales through coaching and performance feedback.
• Recruit, hire, and develop store staff for growth.
• Manage labor, inventory, and membership program promotions.
• Maintain store profitability and expense controls.
• Oversee cash handling and SOP compliance.
• Collaborate with HR on employee relations and performance.
• Ensure store cleanliness, safety, and visual standards.
• Plan strategy to boost traffic and store presence.

Skills

Leadership

Customer management

Team development

Communication

Retail operations

Sales optimization

Education

High school diploma or equivalent

Associate degree or higher in Business Administration/Organizational Behavior/Hospitality or related (preferred)

Job description

Miniso in Madison, WI is seeking a Store Manager to lead day-to-day operations with energy and enthusiasm. You will oversee a dynamic team, promote the membership program, and drive store profitability while delivering a world-class customer experience.

Requirements include a high school diploma or equivalent (associate degree preferred), 3+ years in retail management, and strong leadership, communication, and organizational skills. Flexible schedule and travel to other locations may be needed.