Store Experience Lead & Team Coach

The SSI Group; Columbus (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off and leave programs

Growth and development opportunities

Employee product discounts

Job summary

Fossil is seeking a Third Key Holder for our Columbus store. The role emphasizes coaching team members to deliver an exceptional store experience, aligning with daily business needs and sales goals.

The candidate should demonstrate professionalism, a team-centric leadership style, and a passion for building brand loyalty while supporting continuous learning and adaptability. You will contribute to a positive environment, inspire talent, and collaborate with others to drive success in a fashion

Qualifications

• 1–2 years of retail experience
• Passion for upholding an exceptional internal and external customer experience
• Brings professionalism and a level of sophistication to the role
• Team-centric leadership approach that motivates and inspires your talent
• Ability to build brand loyalty
• Genuinely cares to help people succeed
• Outstanding written, verbal, and presentation skills
• Collaborative with others, yet able to self-motivate and direct
• Committed to continuous learning with the ability to adapt and flex
• Able to adjust and customize according to the needs of the business

Skills

Retail experience

Customer experience

Team leadership

Brand loyalty

Communication skills

Collaborative yet self-motivated

Adaptability

Continuous learning

Presentation skills

Education

Bachelor’s degree preferred

Job description

Fossil is seeking a Third Key Holder for our Columbus store. The role emphasizes coaching team members to deliver an exceptional store experience, aligning with daily business needs and sales goals.

The candidate should demonstrate professionalism, a team-centric leadership style, and a passion for building brand loyalty while supporting continuous learning and adaptability. You will contribute to a positive environment, inspire talent, and collaborate with others to drive success in a fashion