Store Experience Lead | Team Coach & Growth Catalyst

The SSI Group; Sunbury (OH); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off

Growth opportunities

Employee discounts

Job summary

Fossil is seeking enthusiastic Third Key Holders to observe, coach and deliver an exceptional store experience. You will align daily with business needs and motivate the team to meet sales goals, embracing teamwork and a positive environment.

We value authenticity, grit, curiosity and humor, and prefer candidates with 1–2 years in fashion retail, a professional demeanor, and adaptability. Bachelor’s degree preferred; growth opportunities and employee discounts are available.

Qualifications

• 1–2 years of retail experience
• Passion for exceptional customer experience
• Professionalism and sophistication in the role
• Team-centric leadership that motivates talent
• Ability to build brand loyalty
• Genuine desire to help people succeed
• Strong written, verbal, and presentation skills
• Collaborative yet self-motivated
• Willingness to learn and adapt
• Willing to adjust to business needs
• Bachelor’s degree preferred

Responsibilities

• Observe and coach team to deliver an exceptional store experience
• Align daily work with business needs and sales goals
• Foster a positive, collaborative store environment
• Support brand loyalty and customer satisfaction
• Communicate effectively with customers and team

Skills

Retail experience

Customer experience

Leadership"

Education

Bachelor’s degree preferred

Job description

Fossil is seeking enthusiastic Third Key Holders to observe, coach and deliver an exceptional store experience. You will align daily with business needs and motivate the team to meet sales goals, embracing teamwork and a positive environment.

We value authenticity, grit, curiosity and humor, and prefer candidates with 1–2 years in fashion retail, a professional demeanor, and adaptability. Bachelor’s degree preferred; growth opportunities and employee discounts are available.