Store Experience Lead & Keyholder

Colonial Group; Novi, Northern (MI, KY); Hybrid; USD 26,000 - 38,000; Full time

Benefits offered by this job

Competitive wages

Generous merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within

Job summary

Colonial Group is seeking a Dry Goods Keyholder to support store operations and the management team. You will build relationships, share product knowledge, and maintain an inviting store environment while delivering exceptional customer service.

You will greet customers, drive sales, unpack stock, train new hires, and handle opening/closing duties. The role requires flexibility for day, evening, and weekend shifts in Novi, MI.

Qualifications

• Customer service focus required.
• Ability to meet sales goals and contribute to store performance.
• Strong communication and interpersonal skills.

Responsibilities

• Provide one-of-a-kind service by greeting customers and building relationships.
• Execute all duties of a sales associate and achieve individual sales goals.
• Unpack and display stock; maintain a clean, appealing store environment.
• Assist with new hire training and open/close procedures.
• Be available for day, evening, and weekend shifts.

Skills

Customer service

Sales skills

Relationship building

Job description

Colonial Group is seeking a Dry Goods Keyholder to support store operations and the management team. You will build relationships, share product knowledge, and maintain an inviting store environment while delivering exceptional customer service.

You will greet customers, drive sales, unpack stock, train new hires, and handle opening/closing duties. The role requires flexibility for day, evening, and weekend shifts in Novi, MI.