Store Keyholder & Customer Experience Lead

Colonial Group; Beavercreek, Northern (OH, KY); Hybrid; USD 26,000 - 38,000; Full time

Benefits offered by this job

Competitive wages

Merchandise discount

Comprehensive benefits

401(k) retirement plan

Promote from within

Job summary

Colonial Group is seeking a Dry Goods Keyholder to support store management and drive exceptional customer experiences. You will build relationships, share product knowledge, and ensure a clean, exciting store environment.

The role emphasizes greeting customers, achieving individual sales goals, unpacking stock, and maintaining visuals, with responsibilities including training new hires and opening/closing the store across varied shifts.

Qualifications

• Provide one-of-a-kind service through relationship building and product knowledge.
• Greet customers and drive individual sales to meet goals.
• Unpack and display stock and maintain an attractive store.
• Open and close the store; accommodate day/evening/weekend shifts.

Responsibilities

• Own the customer experience by greeting and thanking customers.
• Execute duties of a sales associate and achieve personal sales targets.
• Develop relationships with customers to grow business.
• Highlight product knowledge to create the best customer experience.
• Unpack and display stock to keep the store fresh.
• Maintain a clean, visually appealing store environment.
• Assist with onboarding and training of new hires.
• Open and close the store for daily operations.
• Be available for day, evening, and weekend shifts.

Skills

Customer Service

Sales Targets

Stock Merchandising

Training Support

Job description

Colonial Group is seeking a Dry Goods Keyholder to support store management and drive exceptional customer experiences. You will build relationships, share product knowledge, and ensure a clean, exciting store environment.

The role emphasizes greeting customers, achieving individual sales goals, unpacking stock, and maintaining visuals, with responsibilities including training new hires and opening/closing the store across varied shifts.