Dry Goods Keyholder: Lead Customer Experience & Growth

Colonial Group; Peoria (IL); Hybrid; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Internal promotions

Job summary

Colonial Group’s Dry Goods unit is hiring a Keyholder to support store operations and manage customer experience. You will greet customers, share product knowledge, and maintain an inviting, well-organized shop environment.

Responsibilities include facilitating sales, training new hires, opening/closing duties, and working varied shifts to ensure smooth store operations. Competitive wages, merchandise discount, and benefits are offered.

Qualifications

• Customer-focused service experience preferred.
• Ability to meet individual sales and account goals.
• Experience in retail or similar store environment is a plus.

Responsibilities

• Own the customer experience – greet people sincerely and thank customers.
• Execute all duties of a sales associate and achieve sales goals.
• Develop relationships to grow the business.
• Highlight product knowledge to create the best customer experience.
• Unpack and display stock.
• Maintain a visually appealing store.
• Assist with new hire training.
• Open and close the store for business.
• Be available to work day, evening, and weekend shifts.

Skills

Customer service

Sales goals

Relationship building

Product knowledge

Store operations

Job description

Colonial Group’s Dry Goods unit is hiring a Keyholder to support store operations and manage customer experience. You will greet customers, share product knowledge, and maintain an inviting, well-organized shop environment.

Responsibilities include facilitating sales, training new hires, opening/closing duties, and working varied shifts to ensure smooth store operations. Competitive wages, merchandise discount, and benefits are offered.