Store Experience Lead — Customer-Centric, Ops & Training

Dry Goods, Inc.; Kentwood (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Career advancement opportunities

Job summary

Dry Goods, Inc. in Kentwood, MI is seeking a Dry Goods Keyholder to support store operations and deliver exceptional service by building relationships, sharing product knowledge, and presenting a clean, exciting store.

You will own the customer experience, greet customers, drive sales, unpack stock, train new hires, and help open/close the store. The role offers generous benefits and opportunities to grow within the company.

Responsibilities

• Own the customer experience – greet people sincerely, be friendly and thank every customer
• Execute all duties of a sales associate and achieve individual sales and account goals
• Develop relationships to grow your business
• Highlight product knowledge and services to create the best customer experience
• Unpack and display stock
• Maintain a visually appealing and clean store
• Assist with new hire training
• Open and close the store for business
• Be available to work day, evening, and weekend shifts

Job description

Dry Goods, Inc. in Kentwood, MI is seeking a Dry Goods Keyholder to support store operations and deliver exceptional service by building relationships, sharing product knowledge, and presenting a clean, exciting store.

You will own the customer experience, greet customers, drive sales, unpack stock, train new hires, and help open/close the store. The role offers generous benefits and opportunities to grow within the company.