Dry Goods Keyholder — Lead Store Experience & Operations

Colonial Group; West Des Moines (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Merchandise discount

Comprehensive benefits

401(k)

No extended holiday hours

Promote from within philosophy

Job summary

Colonial Group's Dry Goods Keyholder role focuses on delivering exceptional customer service and building relationships to drive sales in a welcoming store environment.

You will assist with daily operations, product knowledge sharing, stock display, and training new hires while supporting openings and closings. The position emphasizes a neat, engaging shopping experience and growth opportunities within the company.

Qualifications

• Experience in retail sales and customer service.
• Ability to greet customers and contribute to a positive store atmosphere.
• Willingness to open and close the store and support training.

Responsibilities

• Own the customer experience by greeting customers and thanking them.
• Execute duties of a sales associate and meet sales goals.
• Develop relationships to grow the business and share product knowledge.
• Highlight services to create the best customer experience.
• Unpack and display stock and maintain a visually appealing store.
• Assist with new hire training and open/close the store.

Skills

Customer service

Sales skills

Relationship building

Product knowledge

Store operations

Job description

Colonial Group's Dry Goods Keyholder role focuses on delivering exceptional customer service and building relationships to drive sales in a welcoming store environment.

You will assist with daily operations, product knowledge sharing, stock display, and training new hires while supporting openings and closings. The position emphasizes a neat, engaging shopping experience and growth opportunities within the company.