Store Experience Lead - Fast-Fashion Retail

Cotton On Group; Irvine (CA); On-site; USD 28,000 - 32,000; Part time

Benefits offered by this job

50% off Cotton On Group Brands

Local and Global career growth

Wellness support 24/7

Family discounts

Make a positive difference

Job summary

Cotton On Group in Irvine, CA is seeking a Part-time Key Holder to lead the store team, open/close operations, provide exceptional customer service, and support merchandising and loss prevention. This hourly role offers opportunities for growth across Cotton On brands and a chance to contribute to a lively fashion community.

Applicants should have retail experience, flexible scheduling including evenings and weekends, and a passion for service.

Qualifications

• Experience in retail, preferably fast fashion.
• Ability to work evenings, weekends and holidays.
• Strong communication and problem-solving skills.
• Knowledge of sales, stock and service delivery in stores.
• Must be 18 years or older.

Responsibilities

• Open and close the store per policies.
• Lead the store team as part of management.
• Provide exceptional customer service and resolve issues.
• Process sales transactions accurately and efficiently.
• Assist in inventory, restocking and merchandising.
• Maintain store cleanliness and safety standards.
• Support loss prevention and report unusual activity.
• Train and mentor new associates as needed.
• Collaborate with team to achieve goals.

Skills

Retail experience

Team collaboration

Customer service

Flexible schedule

Communication

18+ minimum age

Education

High school diploma

Retail sales experience

Retail leadership experience

Job description

Cotton On Group in Irvine, CA is seeking a Part-time Key Holder to lead the store team, open/close operations, provide exceptional customer service, and support merchandising and loss prevention. This hourly role offers opportunities for growth across Cotton On brands and a chance to contribute to a lively fashion community.

Applicants should have retail experience, flexible scheduling including evenings and weekends, and a passion for service.