Part-Time Store Lead: Fashion Retail & Customer Experience

Cotton On Group; Richmond (VA); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

50% off Cotton On Group Brands

Career growth across our 3 Brands

Wellness support 24/7

Employee discounts for family

Meaningful change in people's lives

Job summary

Cotton On Group in Richmond, VA is hiring a Key Holder to open and close the store, lead the team, and deliver exceptional service. This part-time hourly role offers hands-on experience in a fast-paced fashion retail environment.

You will handle transactions, assist with inventory, and help maintain store standards while working a flexible schedule including evenings, weekends and holidays. Join a global brand focused on community, style, and positive impact.

Qualifications

• High school diploma or equivalent.
• Minimum of 1+ years of retail sales experience.
• Minimum of 1+ year of acting retail leadership/management experience.

Responsibilities

• Open and close the store according to policies.
• Lead the store team as part of management.
• Provide exceptional customer service and resolve issues.
• Process sales transactions accurately and efficiently.
• Assist in inventory control, restocking and merchandising.
• Maintain store cleanliness and safety standards.
• Support loss prevention efforts and report unusual activity.
• Engage with teams and customers professionally.
• Train and mentor new associates as needed.
• Collaborate with others to reach goals.
• Maintain a professional presence and inspire others.

Skills

Retail experience

Leadership

Customer service

Communication

Teamwork

Education

High school diploma

Job description

Cotton On Group in Richmond, VA is hiring a Key Holder to open and close the store, lead the team, and deliver exceptional service. This part-time hourly role offers hands-on experience in a fast-paced fashion retail environment.

You will handle transactions, assist with inventory, and help maintain store standards while working a flexible schedule including evenings, weekends and holidays. Join a global brand focused on community, style, and positive impact.