Store Experience Lead — Beading & Guest Events

Littlewordsproject; Nashville (TN); On-site; USD 30,000 - 42,000; Full time

Job summary

Little Words Project in Nashville is seeking a Key Holder to help lead our team and share our brand story with guests. You’ll guide bead-your-own experiences, support beading appointments, and ensure the store feels welcoming and inspiring.

You’ll work alongside the Store Manager to motivate the team, manage openings and closings, handle questions and transactions, and help with inventory, displays, and events—all while spreading kindness daily.

Qualifications

• 2+ years of retail or customer service experience.
• Strong communication and interpersonal skills.
• Passion for beading and styling in-store.
• Positive attitude and problem-solving mindset.
• Willing to work weekends and holidays.
• Believes in Little Words Project’s mission.

Responsibilities

• Inspires and motivates the team alongside Store Manager.
• Open and close store independently.
• Host in-store beading appointments and events.
• Plan in-store events with partners.
• Monitor inventory and assist with visual merchandising.
• Train and develop Sales Associates.
• Introduce new products and personalized recommendations.
• Assist guests with questions, transactions, and issues.
• Help at the bead bar and fulfill custom orders.
• Support inventory intake and store KPIs.

Skills

Customer service

Team leadership

Beading/bead bar

Merchandising

Guest interactions

Job description

Little Words Project in Nashville is seeking a Key Holder to help lead our team and share our brand story with guests. You’ll guide bead-your-own experiences, support beading appointments, and ensure the store feels welcoming and inspiring.

You’ll work alongside the Store Manager to motivate the team, manage openings and closings, handle questions and transactions, and help with inventory, displays, and events—all while spreading kindness daily.