Store Environment & Guest Experience Associate

Michaels Stores; Springfield (MO); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

Medical, dental, and vision coverage

Tuition assistance

Employee discounts

Partner discount programs

Job summary

The Michaels Companies Inc. in Springfield, IL is seeking a team member to maintain store cleanliness and deliver friendly customer service, ensuring our brand promises are met.

You will assist customers, help with rewards enrollments, and support BOPIS/SFS processes while stocking and handling checkout duties. The role requires standing for long periods and willingness to work nights, weekends, and early mornings, with potential overtime per local laws.

Qualifications

• Retail and/or cleaning experience preferred.

Responsibilities

• Deliver friendly customer service and help customers shop the store.
• Maintain store cleanliness and recovery standards to uphold Brand Promises.
• Assist with Omni channel processes including Buy Online Pick Up In Store (BOPIS) and Ship from Store (SFS).
• Participate in truck unloading, stocking, and planogram (POG) processes.
• Adhere to SOPs and company programs to ensure compliance with laws and policies.

Skills

Retail/cleaning exp

Job description

The Michaels Companies Inc. in Springfield, IL is seeking a team member to maintain store cleanliness and deliver friendly customer service, ensuring our brand promises are met.

You will assist customers, help with rewards enrollments, and support BOPIS/SFS processes while stocking and handling checkout duties. The role requires standing for long periods and willingness to work nights, weekends, and early mornings, with potential overtime per local laws.