Store Environment & Guest Experience Associate

Michaels Stores; Mansfield (OH); On-site; USD 23,000 - 26,000; Full time

Job summary

The Michaels Stores team in Mansfield, OH is seeking friendly staff to maintain a clean store, assist customers, and support daily operations. You will help shoppers find products, participate in checkout, and promote Rewards programs while upholding safety and company standards.

Responsibilities include stocking, BOPIS/SFS support, and following SOPs to ensure a welcoming shopping experience. The role involves standing for long periods and flexible hours, including nights and weekends.

Qualifications

• Retail and/or cleaning experience preferred.

Responsibilities

• Provide friendly customer service and help customers shop and locate products.
• Collect and dispose of trash and maintain store cleanliness.
• Clean assigned areas and use cleaning supplies according to SOPs.
• Assist with checkout, enroll customers in Rewards program, and support Buy Online Pickup in Store and Ship from Store.
• Participate in stocking, truck unloading, and planogram processes.
• Follow safety guidelines and company policies; interact positively with customers and team members.

Skills

Retail experience

Cleaning experience

Job description

The Michaels Stores team in Mansfield, OH is seeking friendly staff to maintain a clean store, assist customers, and support daily operations. You will help shoppers find products, participate in checkout, and promote Rewards programs while upholding safety and company standards.

Responsibilities include stocking, BOPIS/SFS support, and following SOPs to ensure a welcoming shopping experience. The role involves standing for long periods and flexible hours, including nights and weekends.