Store Environment & Customer Experience Lead

The Michael's Companies; Overland Park (KS); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Employee discounts

Health benefits

401(k) with employer match

Employee Assistance Program

Medical, dental, and vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance options

Job summary

The Michaels Companies Inc. operates over 1,300 stores in North America. This KC/Overland Park, KS store role focuses on maintaining a clean, safe, and welcoming shopping environment while assisting customers and supporting checkout and omnichannel processes.

The position requires flexible hours, including nights, weekends, and early mornings, and offers comprehensive benefits. Applicants must be 16 or older and meet federal, state, and local requirements.

Qualifications

• Preferred Type of experience: Retail and/or cleaning experience preferred.
• Applicants must satisfy federal, state, and local legal requirements of the job.
• The Michaels Companies requires all team members in this role to be at least sixteen (16) years or older.

Responsibilities

• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on Rewards program benefits and enrollments.
• Assist with Omni channel processes (BOPIS and Ship from Store).
• Participate in truck unload, stocking, and planogram (POG) processes.
• Support shrink and safety programs.
• Adhere to SOPs and Company policies and standards.

Skills

Retail experience

Cleaning experience

Job description

The Michaels Companies Inc. operates over 1,300 stores in North America. This KC/Overland Park, KS store role focuses on maintaining a clean, safe, and welcoming shopping environment while assisting customers and supporting checkout and omnichannel processes.

The position requires flexible hours, including nights, weekends, and early mornings, and offers comprehensive benefits. Applicants must be 16 or older and meet federal, state, and local requirements.