Store & Donation Center Lead

Goodwill Greater Milwaukee & Chicago; Plainfield (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Incentive plan

Benefits package (medical, dental, viz

Job summary

Goodwill Greater Milwaukee & Chicago – Plainfield store is seeking a Retail Supervisor to lead daily store and donation center operations, deliver excellent customer service, and meet production and revenue goals. Responsibilities include supervising staff, coordinating shifts, operating the POS, ensuring cash controls, maintaining safety, and upholding merchandising standards.

Two years supervisory experience preferred; forklift certification needed; flexible scheduling including two closing

Qualifications

• Two years of supervisory experience preferred.
• Forklift certification required.
• Work varied schedule with two closing shifts per week; some weekends.
• Must have a working phone for communication accessibility.

Responsibilities

• Lead daily store and donation-center operations.
• Motivate and coach staff to reach productivity goals.
• Operate the register, manage tills, and ensure cash controls.
• Maintain safety, cleanliness, and merchandising standards.
• Coordinate donation flow and product rotation to keep fresh inventory.
• Assist with hiring, scheduling and staff coverage.

Skills

Customer service

Team leadership

Problem solving

Effective communication

Tools

Forklift certification

Job description

Goodwill Greater Milwaukee & Chicago – Plainfield store is seeking a Retail Supervisor to lead daily store and donation center operations, deliver excellent customer service, and meet production and revenue goals. Responsibilities include supervising staff, coordinating shifts, operating the POS, ensuring cash controls, maintaining safety, and upholding merchandising standards.

Two years supervisory experience preferred; forklift certification needed; flexible scheduling including two closing