Store Dispatcher

Genuine Parts Company; Seattle (WA); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Health Insurance

401(k) Retirement Plan

Paid Time Off

Employee Stock Purchase Plan

Tuition Reimbursement

Wellness Programs

Job summary

NAPA Auto Parts in Seattle is seeking a Store Dispatcher to coordinate deliveries and dispatch drivers, ensuring accurate parts delivery with speed and courtesy. You will map routes, monitor performance, and resolve delivery issues while maintaining strict records and a customer-focused approach.

The role requires a high school diploma, a valid driver’s license, and the ability to work in a fast-paced environment; strong communication and organizational skills are essential.

Qualifications

• Excellent verbal and written communication skills.
• Ability to read part numbers and line codes.
• Physical ability to bend, reach shelves and stand for shifts.
• Valid driver's license is required.
• Team player in a fast-paced environment.

Responsibilities

• Scheduling deliveries and dispatching delivery drivers on a timely basis.
• Ensuring correct parts are delivered to customers with speed and courtesy.
• Mapping routes for efficient deliveries.
• Tracking and analyzing delivery service performance.
• Resolving delivery issues and providing effective solutions.
• Handling cash returned by drivers and maintaining records.
• Inspecting returns and cores for disposition.
• Maintaining fleet readiness and flagging vehicle issues.

Skills

Customer care

Verbal communication

Written communication

Route planning

Time management

Driver's license

Education

High school diploma or equivalent

Job description

Job Description

NAPA Auto Parts is seeking an enthusiastic and hard-working Store Dispatcher to join our rapidly growing team of Auto Parts professionals.

Responsibilities

• Scheduling deliveries and dispatching delivery drivers on a timely basis
• Ensuring that the right parts are delivered to the right customer order with precision, speed and courtesy
• Mapping out routes for deliveries that are as efficient as possible
• Tracking and analyzing quality of delivery service using Delivery Management System
• Overcoming roadblock problems for customers and chart effective solutions
• Handling cash returned by drivers and keep accurate records
• Inspecting returned parts and cores and preparing them for return the Distribution Center or manufacturer
• Maintaining the fleet to ensure vehicles are in safe and proper working order and flag problems with vehicles that detract from quality delivery service

Qualifications

• High school diploma or equivalent
• Passion for delivering customer care Excellent verbal and written communication skills
• Keen sense for seeing, hearing and remembering part numbers and line codes
• Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder and walk up and down stairs
• Stamina to stand and walk for entire work shift Motivated team player able to thrive in a fast-paced environment
• Self-Motivated, strong sense of urgency, organized, detail-oriented, solid judgment
• Valid Driver's License .

This position offers a starting hourly rate of $23.75.For other positions, the starting rate will be determined based on individual skills, experience, and qualifications. We value the unique contributions of each team member and encourage candidates to discuss their backgrounds during the interview process.

Benefits:

• Health Insurance: Comprehensive medical, dental, and vision plans.
• Retirement Plan: 401(k) with company match.
• Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave
• Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.