Store Dispatcher

NAPA Auto Parts; Asheboro (NC); On-site; USD 32,000 - 48,000; Full time

Job summary

NAPA Auto Parts in Asheboro, NC is seeking a Store Dispatcher to join our team of auto parts professionals. The role focuses on scheduling deliveries, routing for efficiency, and ensuring accurate orders and timely service.

Responsibilities include managing the delivery team, tracking service quality via our Delivery Management System, and maintaining fleet readiness while handling cash returns and part inspections as needed.

Qualifications

• High school diploma or equivalent.
• Passion for delivering customer care. Excellent verbal and written communication skills.
• Keen sense for seeing, hearing and remembering part numbers and line codes.
• Agility to bend to floor-level shelves and reach upper shelves with stool or ladder.
• Stamina to stand and walk for entire shift. Motivated team player in fast-paced environment.
• Self-motivated, strong sense of urgency, organized, detail-oriented, solid judgment.
• Valid Driver's License.

Responsibilities

• Scheduling deliveries and dispatching delivery drivers on a timely basis.
• Ensuring right parts are delivered to the right customer order with precision, speed and courtesy.
• Mapping out routes for deliveries that are efficient.
• Tracking and analyzing quality of delivery service using Delivery Management System.
• Overcoming roadblock problems for customers and chart effective solutions.
• Handling cash returned by drivers and keeping accurate records.
• Inspecting returned parts and cores and preparing them for return to the Distribution Center or manufacturer.
• Maintaining the fleet to ensure vehicles are in safe and proper working order.

Skills

Customer service

Communication

Attention to detail

Team player

Strong work ethic

Valid driver's license

Education

High school diploma or equivalent

Job description

Asheboro, NC, USA

Full time

NAPA Auto Parts is seeking an enthusiastic and hard-working Store Dispatcher to join our rapidly growing team of Auto Parts professionals.

Responsibilities

• Scheduling deliveries and dispatching delivery drivers on a timely basis
• Ensuring that the right parts are delivered to the right customer order with precision, speed and courtesy
• Mapping out routes for deliveries that are as efficient as possible
• Tracking and analyzing quality of delivery service using Delivery Management System
• Overcoming roadblock problems for customers and chart effective solutions
• Handling cash returned by drivers and keep accurate records
• Inspecting returned parts and cores and preparing them for return the Distribution Center or manufacturer
• Maintaining the fleet to ensure vehicles are in safe and proper working order and flag problems with vehicles that detract from quality delivery service

Qualifications

• High school diploma or equivalent
• Passion for delivering customer care Excellent verbal and written communication skills
• Keen sense for seeing, hearing and remembering part numbers and line codes
• Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder and walk up and down stairs
• Stamina to stand and walk for entire work shift Motivated team player able to thrive in a fast-paced environment
• Self-Motivated, strong sense of urgency, organized, detail-oriented, solid judgment
• Valid Driver's License .

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC’s policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Equal employment opportunity, including veterans and individuals with disabilities.