Store Counter Sales

Genuine Parts Company; Newport (MN); On-site; USD 23,014 - 32,778; Full time

Benefits offered by this job

Health Insurance

Retirement Plan 401(k)

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Job summary

Genuine Parts Company is seeking a Store Dispatcher for the NAPA Auto Parts team in Newport, MN. You will schedule deliveries, dispatch drivers, and plan efficient routes to ensure accurate, timely orders for our customers.

Ideal candidates bring strong communication skills, reliability, and a customer-first mindset. The role offers hourly pay of $20.25 with potential progression, plus benefits and a supportive team environment.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills for customer care.
• Attention to part numbers and line codes.
• Ability to bend, reach, and navigate shelves and stairs.
• Stamina to stand and walk during shifts; fast-paced environment.
• Self-motivated with strong sense of urgency and organization.

Responsibilities

• Schedule deliveries and dispatch drivers promptly.
• Ensure correct parts are delivered to customers with accuracy and courtesy.
• Map efficient routes for deliveries.
• Track and analyze delivery performance using the system.
• Resolve issues and provide effective solutions for customers.
• Handle cash returned by drivers and maintain records.
• Inspect returned parts for disposition and return processes.
• Maintain fleet readiness and report vehicle issues.

Skills

Customer care

Verbal & written communication

Team player

Organized

Attention to part numbers

Urgency & initiative

Education

High school diploma

Tools

Delivery Management System

Job description

Job Description

NAPA Auto Parts is seeking an enthusiastic and hard-working Store Dispatcher to join our rapidly growing team of Auto Parts professionals.

Responsibilities

• Scheduling deliveries and dispatching delivery drivers on a timely basis
• Ensuring that the right parts are delivered to the right customer order with precision, speed and courtesy
• Mapping out routes for deliveries that are as efficient as possible
• Tracking and analyzing quality of delivery service using Delivery Management System
• Overcoming roadblock problems for customers and chart effective solutions
• Handling cash returned by drivers and keep accurate records
• Inspecting returned parts and cores and preparing them for return the Distribution Center or manufacturer
• Maintaining the fleet to ensure vehicles are in safe and proper working order and flag problems with vehicles that detract from quality delivery service

Qualifications

• High school diploma or equivalent
• Passion for delivering customer care Excellent verbal and written communication skills
• Keen sense for seeing, hearing and remembering part numbers and line codes
• Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder and walk up and down stairs
• Stamina to stand and walk for entire work shift Motivated team player able to thrive in a fast-paced environment
• Self-Motivated, strong sense of urgency, organized, detail-oriented, solid judgment
• Valid Driver's License .

This position offers an hourly pay of $20.25. Many of our hourly positions have pay progression with set starting rates and you reach the top end of this range within 12 months of hire. For other positions, the starting rate will be determined based on individual skills, experience, and qualifications. We value the unique contributions of each team member and encourage candidates to discuss their backgrounds during the interview process.

Benefits:

• Health Insurance: Comprehensive medical, dental, and vision plans.
• Retirement Plan: 401(k) with company match.
• Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave
• Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.