Store Director: Lead Team, Elevate Customer Experience

Factory Stores H.F.D. No. 55, Inc.; Bethlehem Center (NY); On-site; USD 74,000 - 92,000; Full time

Benefits offered by this job

Competitive base pay

60% discount on products

Paid time off

401(k) with company match

Insurance (medical, dental, vision)

Job summary

J.Crew Group in Bethlehem Center, NY is seeking a Store Director to own every aspect of store performance. You’ll hire and develop a team, ensure a profitable operation, and foster authentic connections with customers that build loyalty.

The role emphasizes inclusion and a shared vision for success across the store. You will lead operations, implement service standards, manage systems, and partner with the District Manager to curate a collaborative environment while driving results and brand

Qualifications

• 5+ years of full-time retail management experience.
• Store Director experience is a plus.
• Flexible scheduling including nights, weekends and holidays.

Responsibilities

• Lead your team and drive store profitability while building genuine connections with customers.
• Recruit, train and develop talent to maximize potential and foster belonging.
• Oversee store operations, systems and technology with accountability and service excellence.
• Collaborate with the District Manager to curate a collaborative working environment and exceed goals.

Skills

Retail management

Leadership

Customer service

Job description

J.Crew Group in Bethlehem Center, NY is seeking a Store Director to own every aspect of store performance. You’ll hire and develop a team, ensure a profitable operation, and foster authentic connections with customers that build loyalty.

The role emphasizes inclusion and a shared vision for success across the store. You will lead operations, implement service standards, manage systems, and partner with the District Manager to curate a collaborative environment while driving results and brand