Store Director: Lead People, Growth & Customer Experience

ACME Markets, Inc.; Ocean City (NJ); On-site; USD 88,000 - 148,000; Full time

Benefits offered by this job

Competitive wages paid weekly

Associate discounts

Health and financial well-being (Med/D

Time off (vacation, holidays, sick pay

Job summary

Albertsons Companies in New Jersey seeks a Store Director to lead store performance, culture, and daily operations. You will drive sales, elevate customer service, and build inclusive, high-performing teams across departments.

You will coach leaders, set strategic hiring, and partner with store leadership to implement local merchandising, ensure compliance, and foster community engagement. This role demands accountability and a passion for growth.

Qualifications

• 3–5 years of progressive retail leadership experience, preferably in grocery, retail, or service industries.
• High school diploma or equivalent required; bachelor’s degree preferred.
• Strong analytical, communication, and coaching skills.
• Experience with workforce management tools and financial analysis platforms.
• Passion for inclusive leadership, coaching, and community engagement.

Responsibilities

• Lead, motivate, and develop associates through coaching and recognition.
• Facilitate weekly planning sessions with Store leadership to align goals.
• Cascade information through daily team huddles for clarity.
• Delegate tasks to empower ownership and accountability.
• Communicate transparently with all team levels to foster trust.
• Develop Store Management through tailored leadership development plans.
• Coach and mentor leaders with actionable feedback and growth opportunities.
• Partner with Store Directors to make strategic hiring decisions.
• Build diverse, high-performing teams and engage in community outreach.
• Foster belonging and celebrate successes while aligning goals.
• Drive retention through relationship-building and clear career paths.
• Inspire a customer-first mindset and implement localized merchandising strategy.
• Leverage customer insights to tailor shopping experiences across channels.
• Ensure a frictionless customer journey and consistent brand experience.
• Collaborate with HR and operations to deploy resources and manage costs.
• Understand P&L, sales, and labor reporting to influence results.
• Schedule workforce to meet demand and optimize coverage.
• Maintain store readiness with daily walkthroughs and merchandising standards.
• Obtain licenses (e.g., Food Safety) as needed and ensure policy compliance.

Skills

Leadership

Coaching

Communication

Analytics

Workforce management

Financial analysis

Education

High school diploma or equivalent

Bachelor’s degree preferred

Job description

Albertsons Companies in New Jersey seeks a Store Director to lead store performance, culture, and daily operations. You will drive sales, elevate customer service, and build inclusive, high-performing teams across departments.

You will coach leaders, set strategic hiring, and partner with store leadership to implement local merchandising, ensure compliance, and foster community engagement. This role demands accountability and a passion for growth.