Store Director: Lead High-Impact QSR Operations

Cooper Connect; Plano (TX); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Health Insurance

Paid Vacation

Tuition Discounts at Over 100 Colleges

Never work on Sundays

Overtime Available

Job summary

Chick-fil-A Preston Road & HWY 121 in Plano, TX seeks a Store Director to lead and develop a team of Directors, Managers, and Team Leaders in a fast-paced restaurant environment. You will own systems that drive profitability, culture, and executive accountability in partnership with the Owner/Operator.

The role demands 3+ years of progressive leadership, strong business acumen, and the ability to balance daily operations with strategic priorities, while upholding Chick-fil-A values and

Qualifications

• 3+ years of progressive leadership experience in a high-volume, fast-paced environment.
• Proven experience leading and developing other leaders.
• Strong operational and business acumen with experience owning KPIs, labor, scheduling, cost control, or P&L-related results.
• Demonstrated ability to create accountability, coach performance, and develop leaders.
• Excellent communicator who can lead meetings, navigate conflict, and align a leadership team.
• Highly organized with the capacity to balance people leadership and daily operations.

Responsibilities

• Lead, develop, and hold accountable a team of Directors, Managers, and Team Leaders, equipping them to lead their areas of the business.
• Drive operational excellence across food safety, food quality, guest experience, speed, cleanliness, and team performance.
• Coach leaders through regular 1:1s, meetings, training, feedback, and hands-on development.
• Identify operational bottlenecks, solve problems quickly, and build systems that improve execution across the restaurant.
• Own key business results including labor productivity, inventory, food cost, scheduling, expenses, and profitability.
• Build a culture of care and accountability where leaders know what they own and follow through.
• Analyze performance data and translate results into clear goals and action plans for the leadership team.
• Partner with HR and Training leadership to maintain appropriate staffing levels and develop a strong leadership pipeline.
• Work alongside the Owner/Operator and Director team to establish priorities and continuously improve restaurant performance.

Skills

People leadership

Operational excellence

P&L and cost control

Communication

Performance coaching

Data analysis

Organization

Strategic planning

Job description

Chick-fil-A Preston Road & HWY 121 in Plano, TX seeks a Store Director to lead and develop a team of Directors, Managers, and Team Leaders in a fast-paced restaurant environment. You will own systems that drive profitability, culture, and executive accountability in partnership with the Owner/Operator.

The role demands 3+ years of progressive leadership, strong business acumen, and the ability to balance daily operations with strategic priorities, while upholding Chick-fil-A values and