Restaurant Operations Director — Flexible Hours & Growth

Workstream; Shreveport (LA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Flexible hours

Closed Sundays

Competitive pay

401K with match

Paid time off

Great place to work

Scholarship opportunities

Job summary

Chick-fil-A Mansfield Road is seeking a Director to lead designated daily operations, acting as the point person for escalated guest and staffing issues, ensuring accountability to food safety standards and teamwork.

You will set weekly goals for team leads and trainers, mentor leaders, and drive a culture of innovation while upholding Chick-fil-A policies. Prior leadership experience and a commitment to exceptional guest service are required.

Qualifications

• Customer service experience preferred.
• Leadership experience preferred.
• Hard-working and dedicated.
• Ready to learn and grow in a new environment.

Responsibilities

• Oversee designated daily operations and act as point person for escalated guest and staffing issues.
• Support leaders in holding team members accountable to standards and teamwork.
• Create schedules, conduct performance reviews, and deliver coaching.
• Lead by example and uphold Chick-fil-A policies and procedures.
• Foster a culture of innovation and continuous improvement.

Skills

Leadership

Mentoring

Customer service

Multi-tasking

Integrity

Ownership

Education

Bachelor's degree

Associate's degree

Job description

Chick-fil-A Mansfield Road is seeking a Director to lead designated daily operations, acting as the point person for escalated guest and staffing issues, ensuring accountability to food safety standards and teamwork.

You will set weekly goals for team leads and trainers, mentor leaders, and drive a culture of innovation while upholding Chick-fil-A policies. Prior leadership experience and a commitment to exceptional guest service are required.