Store Director: Lead Growth, Service & Ops

Albertsons Companies; Lake Charles (LA); On-site; USD 95,000 - 135,000; Full time

Benefits offered by this job

Weekly pay

Associate discounts

Health benefits

Paid time off

Career development

Inclusive culture

Job summary

Albertsons Companies in Lake Charles, LA is seeking a Store Director to lead all aspects of store operations, driving sales, profitability, and exceptional customer service.

You will manage P&L, build high-performing teams, ensure execution excellence, and foster a customer- and associate-focused culture. The role emphasizes safety, compliance, and community engagement with competitive wages and comprehensive benefits.

Qualifications

• Operations leadership and people management experience.
• Strong business acumen with P&L ownership.

Responsibilities

• Own and manage store P&L performance.
• Drive sales growth, gross margin improvement, and expense control.
• Monitor labor costs, shrink, inventory levels, and operational expenses.
• Analyze business trends and implement action plans to improve results.
• Direct all daily store operations and ensure compliance with company standards.
• Execute merchandising, promotional, and operational initiatives.
• Maintain high standards for product quality, in-stock conditions, cleanliness, and presentation.
• Ensure accurate inventory management and asset protection practices.
• Champion customer service programs and create a customer-first culture.
• Resolve customer concerns professionally and promptly.
• Drive customer loyalty by ensuring exceptional service throughout the store.
• Recruit, hire, train, coach, and develop store leadership and associates.
• Build succession plans and maintain a strong leadership pipeline.
• Foster a positive, inclusive, and performance-oriented culture.
• Conduct performance discussions and ensure accountability across departments.
• Ensure compliance with company policies, labor laws, food safety standards, and operational procedures.
• Lead store safety initiatives and maintain a safe environment for associates and customers.
• Oversee regulatory compliance and risk management activities.
• Build positive relationships with customers, community organizations, vendors, and company leadership.
• Represent the store within the local community and support community engagement efforts.

Job description

Albertsons Companies in Lake Charles, LA is seeking a Store Director to lead all aspects of store operations, driving sales, profitability, and exceptional customer service.

You will manage P&L, build high-performing teams, ensure execution excellence, and foster a customer- and associate-focused culture. The role emphasizes safety, compliance, and community engagement with competitive wages and comprehensive benefits.