Store Director: Growth‑Driven Leader, Elite Client Experience

Bobbles & Lace Chicago; Chicago (IL); On-site; USD 85,000 - 140,000; Full time

Benefits offered by this job

Competitive bonus opportunities

Comprehensive medical benefits

401(k) with company match

Clothing allowance and employee-discc

Paid time off

Professional development

Job summary

Bobbles & Lace Chicago is seeking a Store Director to lead the boutique's team, drive sales, and ensure an exceptional client experience on site in Chicago, IL. This full-time leadership role focuses on delivering top-tier service and managing day-to-day operations.

You will hire, coach, schedule, and develop staff while building relationships within the local community and overseeing inventory, merchandising, and store presentation to maximize growth.

Qualifications

• Demonstrated skills in management including overseeing daily operations and achieving sales goals.
• Proven sales experience with the ability to drive revenue, build client relationships, and lead a high performing team.
• Strong customer service, communication, and interpersonal skills with a passion for creating memorable client experiences.
• Strong organizational skills with the ability to prioritize, follow through, and manage multiple store needs.
• Previous leadership experience is preferred; a passion for fashion and current trends is beneficial.

Responsibilities

• Deliver a top tier client experience that is welcoming, knowledgeable, personalized, and memorable.
• Analyze business trends to identify opportunities to drive growth, improve performance, and maximize sales.
• Lead, coach, and inspire a high performing team that consistently exceeds sales goals and delivers exceptional client service.
• Oversee all aspects of team management including hiring, onboarding, scheduling, coaching, performance management, and terminations.
• Create and manage schedules that support business needs and maximize sales opportunities.
• Conduct regular one on one meetings, lead monthly team meetings and quarterly training, and provide ongoing coaching and development.
• Build relationships within the local community through networking, partnerships, and events to increase brand awareness and loyalty.
• Oversee inventory, visual merchandising, and store presentation while using sales trends to make merchandising decisions.
• Partner with ownership to communicate store performance and opportunities for growth.

Skills

Management

Sales leadership

Customer service

Organization

Leadership

Fashion knowledge

Job description

Bobbles & Lace Chicago is seeking a Store Director to lead the boutique's team, drive sales, and ensure an exceptional client experience on site in Chicago, IL. This full-time leadership role focuses on delivering top-tier service and managing day-to-day operations.

You will hire, coach, schedule, and develop staff while building relationships within the local community and overseeing inventory, merchandising, and store presentation to maximize growth.