Store Director: Elevate Client Experience & Sales

Bobbles and Lace, FL; Miami (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

Bobbles & Lace is seeking a Store Director for the Orlando, FL area to lead store operations and deliver an exceptional client experience. This full-time, on-site role includes coaching the team, managing inventory, and executing visual merchandising standards.

You will drive sales through events and client outreach, balance policies with brand standards, and ensure a personalized shopping experience that builds relationships with repeat clientele.

Qualifications

• Strong store management and leadership skills in a retail setting.
• Excellent customer service with focus on long-term client relationships.
• Experience in training, coaching, and developing team members.
• Experience overseeing day-to-day operations, staffing, scheduling, and performance management.
• Proven track record of meeting or exceeding revenue targets and using sales metrics.

Responsibilities

• Oversee all aspects of store operations, including opening/closing procedures and visual merchandising.
• Lead, coach, and schedule the store team; set performance expectations and provide training.
• Drive sales through client outreach, events, and in-store initiatives; monitor KPIs and implement action plans.
• Manage customer escalations and maintain a safe, welcoming environment; deliver personalized shopping experiences.

Skills

Store management

Leadership

Staffing

Customer service

Sales targets

Training

Communication

Organization

Education

High school diploma

Job description

Bobbles & Lace is seeking a Store Director for the Orlando, FL area to lead store operations and deliver an exceptional client experience. This full-time, on-site role includes coaching the team, managing inventory, and executing visual merchandising standards.

You will drive sales through events and client outreach, balance policies with brand standards, and ensure a personalized shopping experience that builds relationships with repeat clientele.