Store Director

Bobbles & Lace Chicago; Chicago (IL); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Competitive bonus opportunities

Comprehensive medical benefits

Paid time off

Paid sick leave

401(k) with company match

Clothing allowance

Employee discount

Professional development

Job summary

Bobbles & Lace Chicago is seeking a Store Director to lead our flagship boutique in Chicago, IL. This full-time, on-site leadership role focuses on delivering exceptional client experiences, driving sales, and overseeing daily operations.

You will coach a high-energy team, manage hiring and scheduling, build community partnerships, and ensure visual merchandising aligns with brand standards. A passion for fashion and people leadership is essential.

Qualifications

• Experience managing daily store operations and achieving sales goals.
• Proven ability to drive revenue and lead a high performing team.
• Excellent customer service and interpersonal skills.
• Strong organizational skills and ability to prioritize multiple needs.
• Previous leadership experience preferred; passion for fashion helpful.

Responsibilities

• Deliver a top tier client experience that is welcoming, knowledgeable, personalized, and memorable.
• Analyze business trends to identify opportunities to drive growth and maximize sales.
• Lead, coach, and inspire a high performing team that exceeds sales goals and client service standards.
• Oversee hiring, onboarding, scheduling, coaching, performance management, and terminations.
• Create and manage schedules that support business needs and maximize sales opportunities.
• Conduct regular one on one meetings, lead team meetings and training, and provide ongoing coaching.
• Build relationships within the local community through partnerships and events.
• Oversee inventory, visual merchandising, and store presentation; adjust merchandising to trends.
• Communicate store performance and opportunities for growth with ownership.

Skills

Management

Sales leadership

Customer service

Communication

Organizational skills

Leadership experience

Job description

Bobbles & Lace Chicago is a women owned styling destination built on creating confidence, meaningful connections, and an unforgettable shopping experience. We believe fashion should be fun, approachable, and inspiring, and our team is passionate about helping every client feel their best.

As a locally owned boutique, every team member has the opportunity to make an impact. We foster a collaborative, high energy culture that values creativity, leadership, personal growth, and exceptional client service. If you are passionate about fashion, love building relationships, and are excited to grow with an expanding business, we would love to meet you!

The Store Director is a full time, on site leadership role based in Chicago, IL. This position is responsible for leading the team, driving sales, delivering an exceptional client experience, and overseeing the day to day operations of the boutique.

Key Responsibilities:

• Deliver a top tier client experience that is welcoming, knowledgeable, personalized, and memorable.
• Analyze business trends to identify opportunities to drive growth, improve performance, and maximize sales.
• Lead, coach, and inspire a high performing team that consistently exceeds sales goals and delivers exceptional client service.
• Oversee all aspects of team management, including hiring, onboarding, scheduling, coaching, performance management, and terminations.
• Create and manage schedules that support business needs and maximize sales opportunities.
• Conduct regular one on one meetings, lead monthly team meetings and quarterly training, and provide ongoing coaching, feedback, and professional development.
• Build relationships within the local community through networking, partnerships, and events that increase brand awareness and customer loyalty.
• Oversee inventory, visual merchandising, and overall store presentation while using sales trends to make strategic merchandising decisions.
• Partner with ownership to communicate store performance, operational needs, and opportunities for continued growth.

Qualifications

• Demonstrated skills in management including overseeing daily operations and achieving sales goals.
• Proven sales experience with the ability to drive revenue, build client relationships, and lead a high performing team.
• Strong customer service, communication, and interpersonal skills with a passion for creating memorable client experiences, resolving concerns professionally, and collaborating effectively with others
• Strong organizational skills with the ability to prioritize, follow through, and manage multiple store needs.
• Previous leadership experience is preferred. A passion for fashion, styling, and current trends is highly beneficial.
• A natural leader with a high energy, positive attitude, and strong work ethic who thrives in a fast paced, client focused environment.

What We Offer:

• The opportunity to be part of a growing, experience driven boutique brand where your contributions truly make an impact.
• Competitive bonus opportunities and clear pathways for career advancement.
• Comprehensive medical benefits, paid time off, paid sick leave, and a 401(k) with company match.
• A generous clothing allowance and employee discount so you can wear and love the products you sell!
• Opportunities to earn additional paid time off through performance and team incentive programs, with top performers earning up to five weeks of PTO annually.
• Ongoing professional development, leadership training, and styling education.
• A fun, supportive team culture built on collaboration, positivity, and genuine relationships, with regular contests, incentives, team outings, and celebrations that recognize hard work and success.