Store Counter Sales

Motion; Wallingford (CT); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic team at a leading automotive parts retailer where you will be the face of the store, assisting customers with their automotive needs. This role offers a fantastic opportunity to grow your career in a supportive environment, whether you are an experienced parts specialist or eager to learn. You will engage with customers, provide solutions, and contribute to a positive shopping experience. With competitive pay, excellent benefits, and a culture that promotes from within, this is the perfect place for anyone passionate about the automotive industry. Don't miss your chance to be part of a family-oriented company that values your contributions and growth!

Benefits

Outstanding health benefits

401K

Training and ongoing development

Promotional opportunities

Supportive team environment

Qualifications

• Experience in automotive parts or willingness to learn.
• Valid Driver's License and excellent communication skills.

Responsibilities

• Assist customers with automotive parts inquiries in-store and over the phone.
• Provide outstanding customer care and engage with retail customers.

Skills

Customer Service

Communication Skills

Automotive Knowledge

Listening Skills

Education

High School Diploma or GED

Technical or Trade School Courses

Tools

Computer

Cash Register

Telephone

Job description

We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Counter Sales Associate, you are looked at as the “face of the retail store” and the go-to person as soon as our customers enter our retail stores for all of their automotive needs. You don’t need to be able to tear a motor down and rebuild it (however, if you can, that’s awesome) – but we do need you to have a background and knowledge of automotive parts. A NAPA Automotive Parts Specialist is a great opportunity whether you are looking to spend your career with us as a Parts Specialist, want to work full/part-time, or just want to get your foot in the door with us to explore other careers at some point – We welcome you!

What you will be doing:

• Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone
• Use your parts knowledge to assist other NAPA team members answer questions for customers
• Providing outstanding customer care and interactions with everyone who comes into our NAPA Store!
• Bring customer focus and high energy to our fast-paced stores
• Welcome retail customers into our retail stores and engage to provide a positive consumer experience
• Use technology (computer), cash register, telephone, and paper catalog system

This is the right opportunity for you if you:

• Genuinely enjoy helping our retail and wholesale customers with their auto parts and service questions
• Have gained your parts experience by working in the automotive industry or have gained your experience tinkering with/repairing cars & trucks through the years
• You are willing to learn all things automotive if you don’t have the background in automotive parts.
• Want to join a team where you can learn and grow your career – the opportunities are endless!

What you’ll need:

• Valid Driver’s License
• Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts.
• High School Diploma or GED. Technical or Trade school courses or degree.
• Excellent verbal and written communication skills
• Love fast-paced retail environments
• Great listening skills and empathy for customers

And if you have this, even better (not a deal breaker if you don’t):

• Background and/or passion for the automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
• Experience in a parts store, auction, retail store, auto body/collision
• Knowledge of cataloging AND/OR inventory management systems, a plus
• Entirely customer-centric (external/internal)
• ASE Certifications

What’s in it for you:

• Awesome people and brand
• Competitive Pay
• Outstanding health benefits and 401K
• Stable company. Fortune 200 with a “family” feel
• A Culture of promotion from within, using your creativity, finding solutions/fixes, and where no 2 days or career paths are the same!
• Great training and ongoing development with support from multiple leaders/your team