Store Consultant: Printing, Signs & Shipping Expert

FedEx Corporation; Herndon (VA); On-site; USD 27,000 - 32,000; Full time

Job summary

FedEx Office in Herndon, VA is seeking a Store Consultant to deliver exceptional customer service while guiding customers through printing, signs & graphics and shipping solutions. You will take orders, provide pricing and product information, and support production, inventory and daily store operations.

The role requires strong communication, the ability to handle complex orders, and a commitment to accurate pricing and customer satisfaction in a fast-paced retail environment.

Qualifications

• Excellent verbal and written communication skills.
• Ability to take orders and provide pricing information.
• Strong customer-first mindset with consultative selling approach.

Responsibilities

• Deliver positive customer experience by understanding needs and suggesting solutions.
• Assist in training store team members and support daily store operations.
• Operate printing, binding and shipping equipment and manage production queue and pricing.

Skills

Customer service

Retail experience

Communication skills

Education

High school diploma or equivalent

Job description

FedEx Office in Herndon, VA is seeking a Store Consultant to deliver exceptional customer service while guiding customers through printing, signs & graphics and shipping solutions. You will take orders, provide pricing and product information, and support production, inventory and daily store operations.

The role requires strong communication, the ability to handle complex orders, and a commitment to accurate pricing and customer satisfaction in a fast-paced retail environment.