Store Consultant: Printing, Signs & Shipping Expert

FedEx; Lyons Township (IL); On-site; USD 52,580,000 - 61,791,000; Full time

Job summary

FedEx Office is seeking a Store Consultant to deliver a positive customer experience by offering consultative solutions across print, signs & graphics, and shipping services. You will take orders, provide pricing, manage production queues, and operate a range of printing and shipping equipment.

The role emphasizes a strong customer service focus, ability to handle complex orders, and maintaining a clean, safe retail environment while supporting store operations and inventory management.

Qualifications

• High school diploma or equivalent education.
• At least 6 months of specialized experience in a retail/office setting.
• Excellent verbal and written communication skills.

Responsibilities

• Demonstrates consultative behaviors to understand each customer's needs.
• Takes orders and provides pricing information for FedEx Office products.
• Operates printing, binding and related equipment based on customer media.
• Maintains a safe, clean and orderly store environment.
• Processes financial transactions at the point of sale.

Skills

Excellent verbal communication

Excellent written communication

Customer service orientation

Education

High school diploma or equivalent

6+ months specialized experience

Tools

Printing equipment

Shipping equipment

Job description

FedEx Office is seeking a Store Consultant to deliver a positive customer experience by offering consultative solutions across print, signs & graphics, and shipping services. You will take orders, provide pricing, manage production queues, and operate a range of printing and shipping equipment.

The role emphasizes a strong customer service focus, ability to handle complex orders, and maintaining a clean, safe retail environment while supporting store operations and inventory management.